Our Goal: Produce Quality Products and Achieve Customer Satisfaction
”RED Inc. provided professional and careful editing of the text through the entire duration. They accommodated and supported the significant changes to the document and provided key graphics support and improvements that greatly improved the final publication. Very responsive to quick turnaround. Red Inc. completed the first draft on time and schedule in a very efficient manner. Red Inc. formatted, organized, and refined graphics and tables. The contributors where primarily non-English speaking authors and required significant assistance and guidance in completing their sections.”
"We have a partner presentation coming up with Bergstrom and MCI at the end of the month where we are getting an award for our No-Idle bus system. Bergstrom sent me their part of the slide deck that they will be speaking to so that we could clean it up and insert our data and put it through our STIMS process for release.
I thought you might like to know that one of the slides that they included had a photograph of the No Idle HVAC poster that you made for us for Earth day last year. They loved it when they saw it at the media release event last fall (we actually use it quite a bit).
Just a little 'boost' for your Monday, since it's obvious that your work made quite an impression and is still doing a VERY good job! They loved the poster so much that they wanted to use it again, for the American Bus Association presentation. This is a pretty big deal in our world, and you should be pretty proud of your work. I know that we are! I think we may end up using it in a presentation to FedFleet in DC, as well! Great Job, and Thank You so much! We look forward to working with you again soon!"
“Just wanted to drop a note and thank you for all the support we recently received to process a project specification and drawings through the electronic record process. We were under a dead-line and your team was wonderful to work with.
We especially appreciated their knowledge and patience in working with us. They always had such a great attitude and willingness to help that we can't thank them enough!”
"I wanted to tell you how much I appreciated RED, Inc. employees Scott and Daniel in completing this year's MeV Summer School Student Book. We had a very tight turnaround in the preparation of the book before forwarding to ORNL to print.
Both Scott and Daniel were exceptional in their willingness to work through design decisions and quality of their work. Revisions were kept to a minimum and their attention to detail made the timeline work."
"Thanks so much!!! Exactly what i needed. Let me know if I can ever write a review for you or send a letter - you are always so prompt, thorough and responsive. I really appreciate it."
Judy has gone above and beyond the call of duty to get the work done here. On numerous occasions, she has stayed late, come in early, and worked weekends. Additionally, her work has always met, and often exceeded, my expectations. I couldn't have done much of what has been accomplished this year without her incredible help. She is an asset to Red Inc. and INL.