RED, Inc. Communication - Credibility

 

Small Business Success Story

2019 (Region 10) SBA Small Business Subcontractor of the Year

"We have a partner presentation coming up with Bergstrom and MCI at the end of the month where we are getting an award for our No-Idle bus system. Bergstrom sent me their part of the slide deck that they will be speaking to so that we could clean it up and insert our data and put it through our STIMS process for release. 

I thought you might like to know that one of the slides that they included had a photograph of the No Idle HVAC poster that you made for us for Earth day last year. They loved it when they saw it at the media release event last fall (we actually use it quite a bit). 

Just a little 'boost' for your Monday, since it's obvious that your work made quite an impression and is still doing a VERY good job! They loved the poster so much that they wanted to use it again, for the American Bus Association presentation. This is a pretty big deal in our world, and you should be pretty proud of your work. I know that we are! I think we may end up using it in a presentation to FedFleet in DC, as well! Great Job, and Thank You so much! We look forward to working with you again soon!"

INL Customer

“The PRT has been very pleased with the documentation performed to date on our projects. Your work has supported many critical NW development programs. Your work in documenting development build data and notes has streamlined the process as well as improved the overall quality of our data. It has also created additional build bandwidth. Your work in documenting build and test data has enabled the team to capture complete development data from the first to last build over a several year period in a single document. At a recent design review, our documentation was commended by the peer review team as best documentation they have ever seen by a PRT on a development program."

Manager

"I just wanted to take an opportunity to tell you how pleased I am with the customer service overall and responsiveness, which I've received from the Document Control & Support Group, and Text Processing.

They are quick, efficient, diligent, conscientious, kind and helpful. Having them there, ready and willing to assist me and expedite our work needs, is so appreciated and valuable."

Customer